Lovesac Reviews

Lovesac Price, Durability, Delivery, Pros and Cons

Lovesac’s humble beginnings date back to 1995 when founder Shawn Nelson built the original eight-foot-wide foam-filled “Lovesac” in the basement of his parents’ Utah home. In 1998, he began a partnership with his college neighbor at the University of Utah, Dave Underwood and together, they create the brand, Lovesac.

In 2016, they adopted a new showroom concept to support a direct-to-consumer model. In 2017, they were named, “America’s fastest growing furniture retailer” by Furniture Today and now own 70+ showrooms and are listed on the Nasdaq exchange.

Lovesac refers to their bean bag style seats as, “The World’s Most Comfortable Seat.” Filled with a proprietary Durafoam™, available in numerous sizes, and offering optional covers these seats are intended to provide cloud-like lounging for your home or office.

Pros and Cons of Lovesac

Pros

  • Free shipping
  • Lifetime warranty on soft insert pieces
  • Many sizes, fabrics, and colors to choose from
  • 70+ showrooms nationwide
  • Fabric samples
  • 60-day trial
  • Washable covers
  • Sectionals also available
  • Accessories available

Cons

  • Shipping takes 1 to 2 weeks
  • Some options require longer shipping
  • Limited 3 to 5-year warranty on fabrics
  • Pricier than similar brands
  • Customization options are limited
  • Full-service delivery not available

How much are sofas/couches from Lovesac?

Lovesac’s pricing ranges from $375 to $6400.

Lovesac, unlike some of the other furniture brands we’ve reviewed, has a product line that focuses solely on seating. These are their signature “sac” and “sectional” lines, high-end beanbags and modular sofa units, respectively. Their customizable sactionals can be outfitted with interchangeable covers and accessories.

4 Seats + 5 Sides

Price: Starts at $2600

Sofa Dimensions: 111″ x 70″ x 35″
Seat Frame: 35″ W x 29″ D x 18″ H
Seat Cushion: 35″ W x 29″ D x 7.7″ H
Back Pillow: 35″ W x 2.9″ D x 22.4″ H
Side Frame: 35″ W x 6″ D x 28.5″ H
Fabric Options: Velvet, Polylinen, Chenille, Tweed, Phur, Leather, Twill, Canvas, Linen, Microsuede, Weave, Tweed, Denim, Faux Linen
Available Colors: 22 Quick Ship Options and 137 Custom Options
Foam Options: Standard foam or Lovesoft luxury foam

The Lovesac Sactional is one of the most flexible sofas you’ll find. It starts with just two pieces, a Seat and a Side. You can add to it from there to create the perfect sofa for your space and lifestyle. Keep it simple, or add to it to make a sectional the whole family can lounge on. Each piece of the Lovesac sectional is hand-build with sinuous springs and Italian webbing to create the ultimate in premium comfort. In addition, each sofa comes with a removable cover, available in hundreds of fabrics that are else hand-sewn for a precise, tailored look and feel.

Features:

  • Can choose regular seats, or seats with storage underneath
  • Standard arm or roll arm options
  • Countless configurations so the couch can move with you and remain the perfect fit.
  • Tired of your look, order a new cover to change it up and refresh your decor.
  • Frequent mover? The couch breaks down completely for easy moving.
  • Sacs and Sactionals are guaranteed for life.

Care Instructions: 

  • Lovesac Sacs and Sactionals come with machine washable covers for easy cleaning.

How long does it take for Lovesac to deliver sofas?

Lovesac offers free shipping for the United States and requires 1 to 2 weeks. However, for shipping to Hawaii, Alaska and Canada, standard shipping rates apply. In addition, certain cover and customization options require longer shipping times and can take up to 4 to 10 weeks.

To save on costs to the customer, all Lovesac items are shipped. Delivery and professional setup is not an option.

How long do Lovesac sofas typically last?

Lovesac sofas, if used reasonably, can last several years. The hard insert pieces for sactionals are guaranteed for life against manufacturer defects. Standard soft insert pieces have a 3-year warranty from the date of purchase, unless Lovesoft™ foam is selected, in which case they will then have a 5-year warranty against manufacturer defects.

It’s important to note that the original receipt or order number is required for all warranty claims. In addition, Lovesac warranties do not apply to failures stemming from use, abuse, or excessive wear.

As for the Lovesac covers, top grain leather covers have a 5-year warranty, and all others have a 3-year warranty.

If you’re interested in their Sac’s, inserts have a lifetime guarantee against manufacturer defects.

Lovesac Policies

Lovesac offers a 60-day return policy for a full refund or exchange. All original components MUST be included for the return to be validated. Please note that custom merchandise and clearance item sales are final. Proof of purchase is required for returns and refunds.

In addition, any shipping and/or delivery fees are non-refundable.

  • Trial/Returns: 60 days, item must be in like new condition.
  • Financing: Financing available.
  • Warranty: Lifetime for hard inserts. 3-5 years for soft inserts and covers.
  • Where it’s made: U.S.A & China

Real Lovesac Customer Reviews

We enjoyed reviewing Lovesac and think this brand is a great choice for shoppers who are:

  • Comfortable with shipping over delivery and capable of setup on their own without professional assistance.
  • Looking for free shipping.
  • Looking for a strong warranty.
  • Looking for customizable furniture that can be moved and changed easily.

Positive Experiences:

“Purchased a year ago now and don’t have a single regrets. I was buying a new couch almost yearly because I would change my mind on style, configurations, etc. so, we finally decided to invest that money into a Sactional and I would totally do it again! I’ve reconfigured so many times and love that the covers are washable. I have the taupe padded velvet and they wash great and look brand new after. They also hold up well with 4 dogs and 2 toddlers!”

“We set up a corner sofa instead of the configurations shown. It works in a small space and serves as a guest bed. The extra covers are perfect for a busy area for family and pets. The ability to change to table and chairs whenever we want? Bonus!”

Negative Experiences:

“After going to several showrooms and feeling that it was incredibly comfortable and so versatile as advertised, I am just so disappointed after almost a year. It is not very comfortable. It is an absolute project to reconfigure or wash covers. I legitimately regret purchasing this, I wish there was some sort of buyback or marketplace to sell mine. I hate it.”

“The couch is very comfortable and versatile, but the covers do not last. As soon as the warranty expired the cushions began peeling and are now falling apart. I can not recommend this product for long term use. If you want to change your covers very often then this may be a good purchase, but these covers do not last.”