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Pottery Barn Sofa Reviews

Pottery Barn Price, Durability, Delivery, Pros and Cons

The Pottery Barn was co-founded in 1949 by Paul Secon and his brother Morris in West Chelsea, Manhattan after discovering three barns full of pottery from the factory of Glidden Parker in Alfred, New York. Today, they are a widely recognized brand with an extensive catalog of items and nearly 200 showroom locations throughout the U.S, offering a wide variety of styles ranging from modern furniture to traditional styles. 

Pottery Barn Pros & Cons


  • Showrooms available
  • Large selection, variety of prices
  • Design consultations available
  • Flat rate shipping


  • Limited 30-day return window
  • No warranty
  • No free shipping

The Best Overall Sofas of 2021

To help you find the best deep seat sofa, I tested individual models from over 23 different brands. These are the best new sofas with extra deep seats that balance the best in design, price, sustainability, and durability.

How much are sofas and couches from Pottery Barn?

Pottery Barn sofas come in a wide range of both style and price points to suit shoppers of all size budgets and aesthetics preferences. In addition to a number of sofa styles, like three-seat, reclining, and sectional, they also offer a full line of home and outdoor furnishings and accessories. Overall, the price for a Pottery Barn sofa ranges from $300 to $7000 depending on size, functionality, and material

What is the most popular sofa or couch from Pottery Barn?

PB Comfort Square Arm Upholstered Sofa

  • Price: Starts at $1499
  • Seat: 64″ W x 25″ D x 20″ H
  • Diagonal Depth: 32″
  • Arm: 6″ W x 36″ D x 25″ H
  • Square Tapered Legs (removable): 4.75″ square, 3.25″ high
  • Weight: 205 pounds
  • Available Colors: 140+ color options
Photo courtesy of Pottery Barn

This sofa was built for you to sink in and luxuriate! It’s designed with extra-deep seats and triple-layered padding on the arms and backs for unparalleled comfort. As one of Pottery Barn’s most popular choices, this sofa comes with an enormous amount of customizable options from fabric to cushion fill.


  • Removable square tapered wood legs are finished in a rich espresso.
  • Select down-blend seat cushions for a softer feel.
  • Choose poly-wrapped memory foam seat cushions for the ultimate balance of comfort and support.
  • Classic box-style back cushions give a more traditional look.
  • Loose seat cushions are removable.
  • Hardwood frame with mortise-and-tenon joinery provides exceptional structural integrity.
  • No-sag steel sinuous springs provide cushion support.
  • Masterfully designed for exceptional comfort, with extra depth and a double layer of padding.
  • Adjustable levelers provide stability on uneven floors.
  • Crafted in America by our own master craftsman. American and imported materials.

How long does it take for Pottery Barn to deliver sofas?

Pottery Barn offers front door delivery service as well as white-glove service where delivery will include bringing the item into your home and setting it up. There is an extra charge for white glove delivery service. The total time for shipping and delivery is typically 1 to 2 weeks.

How long do Pottery Barn sofas typically last?

With reasonable use and proper maintenance, high-quality sofas can last between 7 to 15 years. However, if you’re on a tight budget, it’s best to remember that less expensive sofas tend to be made with less expensive parts and therefore, might have a shorter lifespan. Pottery Barn does not offer warranties on their furniture, so that is something to keep in mind as well.

Pottery Barn Policies

Pottery Barn has a 30-day trial/return policy. If you are unhappy with your purchase, or it has a defect, you can return the item for a refund of the merchandise value. For returns to be accepted, the sender must have the original receipt or gift receipt. Custom orders are non-refundable.

Additionally, Pottery Barn does not offer a warranty on any of its furniture items.

  • Trial & Returns: 30 days
  • Financing: Financing available
  • Warranty: None
  • Where It’s Made: USA

Real Pottery Barn Customer Reviews

We enjoyed reviewing Pottery Barn and think this brand is a great choice for shoppers:

  • Who are looking for furniture made in the USA.
  • Who prefer to shop in person or online.
  • Who don’t mind that the furniture does not come with a warranty.

Here are some real positive reviews from Pottery Barn customers

“I do like these sofas. They are super soft and comfy. When clean and fluffed, they are very pretty. I pined for them, begged my resistant husband, contemplated and schemed of ways to get rid of our puffy leather living room set (which was left over from his “man cave” and weren’t my style).”

“The Potter Barn Comfort Series sofas are like the F150 of the sofa world. They pull their weight and deliver value for the long-term, but they are reasonably priced enough for the common man. While they won’t blow you away with bold or modern styling, they are nonetheless very soft and comfortable, and if you were looking for bold styling, then you wouldn’t be considering PB in the first place.”

Here are some real negative reviews from Pottery Barn customers

“The only issue we have had structurally is with the removable back cushions on the Grand Sofa, which is the one we use the most. The get really squished and flat (the kids completely abuse them, in all fairness). I believe they can be replaced later on.”

“A typical slipcover from Pottery Barn is just as pricey as the sofa. Taking the PB Comfort Sofa as an example, its slipcover can range from $560 to $1,660 which is about half the sofa’s price. At $560 it’s still reasonable, but at $1,000 you can definitely purchase another decent sofa elsewhere.”

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